How To Start Your Own Commercial Cleaning Business – I don’t like when I destroy people’s houses, but I like cleaning. Gives me a sense of accomplishment. This is why I want to start a professional cleaning business. How do I get professional cleaning contracts?
Good news! Many of Chris Mondragon’s strategies are suitable for businesses that are considering how to obtain cleaning contracts. Read his story here.
How To Start Your Own Commercial Cleaning Business
Chris doesn’t use “contracts” but he has mastered the concepts of booking Airbnb properties in practice and has earned over $1.5 million a year from Queen Bee Cleaning Service.
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To help you understand what’s in it, we’ll explore professional cleaning contracts, the steps to prepare cleaning contracts, and how you can ensure happy customers for your professional cleaning company.
IMPORTANT: You will also learn all the interesting details about the new course The 7- Figure Clean Business Blueprint. This world breaking course is the best way to learn his “inside secrets” to ensure a steady flow of cleaning contracts from top clients.
A commercial cleaning contract is a legal document that outlines the responsibilities of the cleaning company and the customer. These terms and conditions may be referred to as the Agreement.
The customer must sign the contract before any work. You must add your signature to the template and add the date before sending it to the customer. The contract should include:
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You must prepare the sample for the lawyer in order to be legally bound. However, I suggest you dive into the contracts for a minute and add Alliant’s Insurance Requirements in Contracts: A Procedures Manual to your reading list.
You must double the standard amount of $1 million per occurrence and $2 million for a lifetime liability. Large businesses can expect professional cleaning contracts to carry other types of insurance as well. See Tuft Provider Requirements for an example of the requirements you may meet.
You need to decide what type of cleaning services to provide. This includes choosing which agencies to work with, where to find your customers, making a list of cleaning service costs, and preparing a sample business contract.
You need to decide what types of businesses to serve. We have divided the selection process into seven parts:
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If you have a commercial cleaning business that runs like a well-tuned machine, feel free to jump into the different methods.
You want to narrow down your areas for contract cleaning services. When you first start a commercial cleaning service, you may not have any employees and you may need to have cleaning contractors that are not far from each other.
Most cleaning companies prefer to be within a 30-minute drive so they can serve customers every day.
Make a list of prices you can offer other businesses. This gives you a professional look and you can easily choose how much you will pay them. Check out our Queen Bee Cleaning Service Price Guide blog for a list of prices you can use for your own cleaning service.
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You want to hire a lawyer to help you find a model that will work in court. While no one wants to sue their client for non-payment, sometimes the business owner or property manager refuses to pay. A contract can be executed.
Try LawDepot for a simple service agreement in your state. They offer one-time, recurring, and unlimited coverage for a very low fee.
Learn MORE: We’ve teamed up with Chris Mondragon to create the professional photo cleaning Master Class 7. Learn more here.
Check out the types of commercial cleaning contractors available in your area. Get ready to research your competitors, develop a marketing plan, and meet with several business partners. Find out how each of these can help you land clearing contracts.
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Understanding what your competitors are doing is key to getting the best deals for your business. You’ll want to check out their website and social media to do the following:
People want to know what you have to tell them. How will they know if they don’t know you?
The figure below shows that 286 people who wanted Queen Bee’s services listed them on Google. This is a great reference!
It’s about building your digital ecosystem. The more, the more people will find your business.
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Business groups are a great way to network with other businesses in your industry. They also provide valuable resources and information to help you succeed in your business.
The International Association of Residential Cleaning Services (ARCSI) and the Institute for Inspection, Cleaning and Restoration Certification (IICRC) are professional cleaning organizations.
Requesting a quote, booking and paying for cleaning services should be a piece of cake for the customer. Whether customers want online, in-person, or phone service, businesses need to make it easy for new customers to get quotes, book, and pay for your services.
Businesses need to make it easier to find keywords if they have customers online. Queen Bee Cleaning Service offers a great example of online advertising, see the photos below. Although this is for residential purposes, you can easily create a similar platform for clearing commercial contracts.
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Then they enter the number of bedrooms, bathrooms, half baths, and square footage. If they don’t know the square footage, Chris gives them a link to find the square footage of the property. It allows the customer to add whatever extras they want to include.
Consider their thoughts and needs first. Once you get to know them, share your price list and sales pitch with them to find out what services they need and what other services you can think of. Before leaving, remember to give them a personal message.
You can do this from your phone, but if you take an iPad with you when you check out, it adds a level of professionalism and transparency because the customer can Easily see what you’re doing.
Two things that make my cleaning business unique are the online booking system where customers can book without having to speak to anyone, and my phone service is longer than most. cleaning companies. This makes it easy for customers to book with us.
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You may want to hire a call center to help answer calls. Chris recommends outsourcing it to an outside company to reduce your costs.
When you’re selling over the phone, you need a different sales process than when selling online or in person. For example, you might want information about the beginning of the call and Chris on the site near the end. As Chris told us in the course we did:
If the caller is clearly upset and hangs up angrily, don’t call them. This may further upset them. Always call immediately if the line drops or disconnects.
Most businesses do more work than people do. Make it easy to work with your business by offering a template based on signing and using open contracts.
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If your cleaning company meets these requirements, life can be easier for you and your customers. The advantages of these models are:
Your marketing efforts should generate multiple leads for cleaning contracts. Once you have the leads, it’s important to close the deal and write down the cleaning business.
People sometimes think that chasing the low yield is not worth it because everyone is struggling. But let’s be real here – sometimes people think you need a complicated and hard-to-understand answer, so they avoid obvious answers like:
Change is possible when the pain of being is greater than the pain of change. -Tony Robbins
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Office managers, home buyers, and others who need cleaning services do not look for a new office cleaning company unless they are having trouble with their current office.
Make it easy for the customer to confirm that you meet the clearing requirements for their account. They want to know the following:
Each company you apply to has different requirements for suppliers and contractors. If the company needs higher insurance, open to increasing the level of coverage. This cost must not exceed and the cost must be included in the customer’s offer price.
Give buyers a price list when they visit the seller’s property. So, while you are asking questions and predicting, they are also predicting.
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Make sure you don’t offer a lower price for your customer discount than you are willing to provide for the entire service relationship. Customers often like to negotiate and this is an easy way for them to set up a negotiation environment.
After securing a job, make sure to honor the end of your employment contract. Commercial cleaning contractors often offer more opportunities when you offer excellent office cleaning services. Be ready to do your best every time.
Bring a cleaning list with all the tasks needed for the job. Ask your cleaner to check each job to make sure the service provided is appropriate.
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Hi, I am Erick Norman. A blogger specialist in Kitchen Design.